Cookie & Privacy Policy

Data collection

No financial information including credit and debit card data is stored by this website.

A variety of personal information may be collected through this website, including your name, email and other contact details, demographic and geographic information. In some cases such information must be submitted in order for you to access certain sections of this website or to perform specific tasks through the services available on this website. Nevertheless in all cases you voluntarily and knowingly submit this personal information.

Some other information is collected automatically as soon as you arrive at and browse this website. Such automatically collected information includes your IP address and related geographic information, your web browser type and version, and the device and operating system that you are using to access this website. This website will also record a list of web pages (URLs) that you have visited, starting with a referring site followed by your activity on this website, and finally the web page that you exit to. This information is used solely for measuring the general activities of all visitors to this website. We do not use this data to track the activities of individual visitors. Cookies and similar data may also be created and recorded in order to provide specific services and deliver useful functionality through this website. By using this website you agree that such automatic data can be gathered.

Cookies

Cookies are small encrypted text files that are stored on your computer or other device when visiting this website.

This website’s cookies do not store personal information and we only uses cookies to support your use of the website.

Some cookies are used by Google Analytics so we are able to see statistics that show us how many people have visited our site and which pages they have viewed. These are general statistics and do not show an individual’s site usage.

Some cookies are used by AddThis to allow you to share content on this website, and to let us know when someone has shared content.

We never pass any visitor data to third parties.

You can block, disable or delete cookies by following the instructions in your browser’s help function, although this may prevent you from using some sections of this website.

Data storage

The publishers of this website will make all efforts to keep your personal data secure and will never willingly sell your personal data to a third party except with your prior approval.

Unless required by law, the publishers of this website will never disclose your personal information to third parties.

Data usage

Any data collected may also be used by the publishers of this website for the following reasons:

  • Internal record keeping
  • Improvement of our products and services
  • Improvement of this website
  • Market research purposes
  • Other internal uses

Third party websites and services

The publishers of this website may from time to time employ the services of other parties for dealing with matters that may include payment handling, delivery of purchased items, search engine facilities, advertising and marketing, and design and development of this website.

The providers of these services may be given access to some of the data collected through this website, including your personal data, for the purposes of carrying out their services.

Change of business ownership and control

In the event that ownership or control of all or part of this website is transferred to another body, then data collected through this website may also be transferred to that other body. Such data will be transferred to the new owner under the condition that such data is only used for purposes set out in this privacy statement.

Controlling your data

You have the right to ask for a copy of your personal data on payment of a small fee.

You can withhold information in two ways: by not supplying personal information at all through this website, and by restricting your internet browser’s use of cookies.

Changes to this policy

The publishers of this website reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of this policy on your first use of this website following the alterations.

Cancellation rights

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 you have the legal right to cancel your order up to 14 calendar days after the day on which you receive your goods (with the exception of any made to order items and exemptions as covered under our Returns Policy). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. 

Should you wish to cancel your order, you can notify us in writing by any durable medium (for example, by email or by post ).

You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order) or other exemptions as covered under our returns policy

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, and we have received the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or wearing the goods prior to cancellation).

Statutory rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

Limitations and exclusions of liability

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law. Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

General terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

These terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

UK delivery service

Cost

Delivery time

Standard delivery (under £100)

£2.95

3-5 working days

Standard delivery (over £100)

FREE

3-5 working days

Express delivery (orders placed before 2pm)

£7.00

Delivery on the next working day

Express Saturday Delivery (orders placed before 2pm on Friday)

9.00

Delivery on Saturday

Delivery to Europe

£8.00

5-7 working days

Delivery to rest of the world

£8.00

7-10 working days

 

Contacting you

Where you have requested, Bish Bosh Becca may use your details to send you emails on our products, services and promotions. You may make the request to receive emails in a number of ways, including when you:

  • Register to join the mailing list on www.bishboshbecca.co.uk
  • Create a customer account
  • Place an order

When ordering, you will be given the option to receive information by email from Bish Bosh Becca which we feel may be of interest to you. If you prefer not to receive such information, please ensure that you tick the appropriate box as you go through the registration or purchasing process. You may unsubscribe from our email list at any time using the appropriate links in the emails that are sent to you.